Exhibitor Resource Center

Without careful planning, shipping everything from brochures to booths can be a difficult and costly process. The venue and organisers cannot take responsibility for any deliveries. If you are not there to sign for them, the delivery will be turned away.

Click here to download the TWI information pack which includes deadlines, addresses, contacts and packing advise.

As the official service contractor, TWI is the exclusive provider of freight services. This includes:

• Material handling includes unloading your exhibit material
• Storing in advance at the warehouse
• Delivering to the booth
• Handling empty containers to and from storage
• Removing material from the booth for outbound carriers

PRE-ADVISE

Please email advance copies of the Airway Bill / Express  Release  Bill of Lading, commercial invoice, and pre-alert to Tim Marchant with DSV:

Tim Marchant - [email protected]

Include TWI Operations in copy:  

Andrea Lawson – [email protected]

Tyler Hunt - [email protected]

Please note that using a consolidator may delay customs clearance and delivery.  Any deconsolidation charges will be passed on to you at cost plus 5%.

SHIPPING FROM THE US & CANADA

Tyler Hunt
T: +1 702 691 9091
E: [email protected]

US: 23rd September

Chris Drum
[email protected]

Canada: 23rd September  

Whitney Aslett
[email protected]    

ExceL London Hospitality is the exclusive provider of all food and beverage services at MRO Europe.

Show Management requests that all alcoholic beverages be served after 1 pm and must take place in the exhibition hall only. No alcoholic beverages can be removed from the exhibition and all receptions must end by the time the exhibition hall closes for the day. No receptions are permitted after official exhibition hours.

Exhibitor is required to carry property and liability insurance in amounts sufficient to cover any losses or liabilities exhibitor may incur in connection with the Show, including without limitation, due to damage or loss to exhibitor’s property or injury to the person and/or property of others. Notwithstanding the foregoing and except as otherwise provided in the Exhibitor Resource Center, always that exhibitor has access to the Show grounds, exhibitors shall maintain at a minimum the following insurance from an insurance company rated B+ or above by A.M. Best Company (or equivalent insurance rating agency):

General commercial liability insurance, including contractual liability and advertising injury coverage, with a minimum liability limit of not less than $1,000,000 combined single limit per occurrence and $2,000,000 aggregate.

Exhibitor’s policy should add Informa Media, Inc. and Informa Business Media, Inc. and their respective affiliates, the applicable Show facility, and/or any other official exhibitor service contractor as additional insureds.

By executing the Agreement, exhibitor represents and warrants that it has all such insurance in effect and that it shall maintain all such insurance at least through exhibitor’s occupancy of the exhibit space and the Show facility. If requested by Show Management, the exhibitor shall provide a certificate of insurance evidencing the required coverage.

Your COI must include the following:

• Producer: Exhibitors Insurance company & their address:
• Insured: The exhibitor & their address:
• Contact info
• Insurer(s) affording coverage: See requirements above
• Type of Insurance
• Policy number
• Effective Dates: Must include all move in and move out days
• Limits
• Description of Operations/ Locations/ Vehicles: 
• Additionally Insured: Must include Informa Media, Aviation Week Network, Freeman (general contractor), and the Excel London, their agents, directors, and employees
• Certificate holder / address of certificate holder: Informa Media
• Authorized Representative Signature

The certificate of Insurance can be submitted via the EAC form.

If you cannot find any information in the ERC or manual, please contact:

[email protected]