MRO Europe 2025 FAQ’s

Excel London
Royal Victoria Dock
1 Western Gateway, London E16 1XL,
United Kingdom
www.excel.london 

Conference: Platinum Suite
Exhibition: North Halls
Registration N5

Excel is easily accessible with a variety of transport options available. Please click here to view options, as well as a journey planner: How to get to Excel London | Travel & Transport

There is onsite parking available at Excel, but the only way to guarantee parking is to pre-book online: Official Parking - ExCel London

No, you will need to collect your badge upon arrival.

We strongly encourage all registrations to be completed online in advance of the event. We will accommodate onsite registrations,  but please be aware that this will likely take more time especially during peak times.

If you need to change any of the details as they appear on your badge, please email [email protected] who will be able to make the necessary amendments for you.

Once you have completed your registration or a group registration you are unable to add a colleague to that registration. Therefore you will need to complete a new registration online.

There are two types of content available at MRO Europe, a paid senior level conference and a free to attend Go Live! Theater on the show floor. If you have an Airline VIP Pass, Conference Pass or an Exhibitor All Access Pass then this includes the paid conference. All other badge types have access to the tradeshow only, and therefore only have access to the Go Live Theater.

Upon completion of your registration, a confirmation email will be sent to you containing all event information as well as a receipt of payment, or an invoice, depending on your payment method. If you have registered and not received this email, please email [email protected]

Written cancellations received on or before September 12, 2025 will receive a refund less a 20% processing fee on the conference registration. Please email your written cancellation to  [email protected]. No refunds will be given after September 12, 2024 but a substitute may be sent. Any fees not paid by original registrant will be applied to substitute’s fees. By submitting your registration, you authorize Informa to invoice you for any unpaid portion of your registration fees.  If no moneys are received, registrants are still responsible for the processing fee. VERBAL CANCELLATIONS ARE NOT ACCEPTABLE.

We have a number of ways to promote your presence at the show, depending on your attendee type (Visitor, Exhibitor, Speaker). Click here to post to your LinkedIn feed about your participation. For all other promotional ideas, click here: https://mroeurope.aviationweek.com/en/info/engagement-opportunities.html

There will be free venue WiFi available. Please note, due to high volume of attendees, the quality of connection may vary. If you are an exhibitor and require sole use of a secure wireless connection, you can speak with our official internet service provider via the exhibitor resource centre.  

Yes, the event app is available to all registered attendees, allowing you to browse the attendee list, discover exhibitors and their products, bookmark sessions and pre-schedule meetings for the days of the show. More information on the event app and how to access will be announced soon. Contact [email protected] for questions.

The exhibitor list is available here.

To view the attendee list, you must first be registered for the event, then sign into the event app to browse the list. You cannot download or export the attendees from the app, as it is designed for 1-2-1 connections and to setup meetings for the days of the event. More information on the event app and how to access will be announced soon. Contact [email protected] for questions.

Click here to view the Exhibitor Resource Centre which lists our official contractor information and download the exhibitor manual

Your access as an exhibitor will depend on your booth type. Please refer to the schedule in the Exhibitor Resource Centre.

Source Connect Worldwide (now merged with UC The Source) is the official hotel provider for MRO Europe. Click here for further details and to view the best available rates.

To store coats and other types of jackets, please find the location of the cloakroom located on Level 0, down the stairs, in between hall entrances N4/S4. The cloakroom is free of charge.

There are numerous catering outlets between hall in the boulevard at Excel, outside the halls. There are a variety of options to cater to dietary requirements, such as vegetarian, vegan, gluten free and halal.

We do not provide a shuttle service, therefore all attendees are responsible for their own transportation to and from the event.

Excel London aims to be as inclusive as possible for anyone working or visiting the venue with access needs. Mobility scooter and wheelchair hire are available directly with Excel. Parking facilities within the venue have reserved disabled spaces and there is also lift access from the two stations adjacent to the venue. Plus, there is 40 accessible toilets throughout the venue. Please click here for further details.

We encourage business attire.

Our Events are principally directed at business professionals.  They are not intended for children under the age of sixteen.  Without limitation to the foregoing, there may be some areas of our Events where it is inappropriate or impractical for children under the age of sixteen to be present (for example, during executive conference workshops) and Informa Markets reserves the right at any time to restrict entry to such areas accordingly.

MRO Europe 2026 will take place at Amsterdam RAI London, 27-29 October. If you wish to enquire about exhibiting, please contact your sales representative which you can find here or visit the Aviation Week Network booth onsite (no. 2151).